If you’re looking for a way to improve your customer marketing, consider using Okendo. As an Official Google Reviews partner, Okendo can help your brand capture and showcase social proof like product ratings and reviews, customer photos and videos, and Q&A message boards. This can be a great way to improve your customer relationships and drive LTV.
Key Features of Okendo
Review request emails
Customer photos/video reviews
Review displays
Marketing tools
Third-Party integrations
Analytics & insights
Okendo Product Images
Pros of using Okendo:
Let’s take a look at some of the benefits of using Okendo to help you get ready to make a purchase for your online store.
The Okendo Customer Success team is available to help you install and use Okendo. The team also hosts a lot of webinars where you can ask questions and learn more.
Okendo is compatible with all the major headless languages and frameworks.
Access to Okendo's API is available for merchants on the Advanced plan and higher.
Cons of using Okendo:
Let’s explore some of the drawbacks of the Okendo software so you can be better prepared before you make a purchase.
You’re typically directed to a live chat feature when you have an issue with the platform, but, you’re issue will still likely be resolved.
Initial integration setup can be a bit difficult for some online stores with minimal tech integration experience.
Sometimes users have reported a few bugs within the platform.
Frequently Asked Questions:
Let’s take a look at some of the most frequently asked questions about using Okendo.
If you're looking for a way to boost your brand and customer engagement, Okendo is the perfect platform. Okendo offers product ratings and reviews, customer photos and videos, and Q&A message boards to help showcase your brand in the best light possible.
Yes! Okendo does offer customer support for all plans, but if you’d like a dedicated customer success manager you’ll need to purchase a “Power” plan or higher to have a 1:1 support engineer.
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