gorgias
4.8/5

Gorgias helpdesk is a software designed for helpdesks, providing them with tools that make their jobs easier. The software is designed to be easy to use and intuitive, so even first-time users will be able to learn its functions quickly.
Pros 👍
- It helps to streamline the entire customer support process, providing customers with a remarkable buying experience.
- Highly customizable helpdesk platform that can scale with you CX team.
- Integrations to some of the much-needed applications for your online store, like loyalty, payment, shipping and more!
Cons 👎
- They are on the higher end of pricing for ecommerce help desk software.
- Gorgias’ customer service team can sometimes be slow to respond to your inquiries.
- Currently only integrates with Shopify, Shopify Plus, BigCommerce, and Magento.