Updated: Thursday, 1 December, 2022
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5+ Best Shopify Product Reviews Apps & Software in 2022

There are many different Shopify customer support apps that you can install, which can be a daunting task, but you know product reviews are a great way for Shopify merchants to get deeper insight into their customers. But, as we all know, product reviews can be tricky to gather by yourself. Especially if you’re short-staffed and don’t have time to create a review-gathering strategy. Which is why you need a reliable third party app that allows you to gather reviews on the go.

5+ Best Shopify Product Reviews Apps & Software

What are the 5+ Best Shopify Product Reviews Apps & Software?

Let’s dive into our list of the best Shopify customer support apps online store owners and merchants can install. These apps will be able to help you learn more about your customers, market better, provide a better customer experience, and of course, sell more product.

yotpo

4.3/5
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Yotpo helps you get more reviews, track their performance and increase your sales. Their support multiple languages and currencies, including the ability to translate all your user interface elements into other languages. Their product is easy to install and set up, with no coding required. You can start using Yotpo software immediately after signing up for a free trial!
Pros 👍
  1. The user interface of Yotpo is really easy to navigate and set up to start collecting reviews.
  2. They have an official partnership with Google and Facebook, which they leverage to help boost your brand discovery, therefore, increasing your organic and social traffic.
  3. Yotpo has a ton of app integrations for you to use to power your online store.
Cons 👎
  1. In order to change the look and design, you’ll need to upgrade to a paid plan.
  2. The rewards modules are a bit cumbersome, and the triggered emails are very basic. For the cost of the program, I would expect something more sophisticated.
  3. Customer support is only available via chat, not over the phone for lower-tiered plans.
Features ⭐️
  1. No-code
  2. Recharge integration
  3. Email integration
  4. Smart review prompts
  5. Photo & video requests
  6. Community Q&A
Screenshots 📸
Image of Yotpo Product Feature 1
Image of Yotpo Product Feature 2
Image of Yotpo Product Feature 3
Image of Yotpo Product Feature 4

junip

4.7/5
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Junip is an easy-to-use app that allows you to collect product reviews from your customers and instantly display them on your store. You can take advantage of free reviews, social proof and more.
Pros 👍
  1. Reviews can be syndicated into Google Shopping through one-click integration.
  2. Integrations with some of the top-tier ecommerce technology to help power the growth of your online store.
  3. Super easy to set up and get live across your online store so you can begin to collect reviews and show your potential customers some social proof.
Cons 👎
  1. They’re a small team today, so if you have multiple in-app issues it may take longer to resolve them than other apps on the market today.
  2. The Google Shopping syndication can be a bit confusing as to how they actually display across Google.
  3. They currently only integrate with Shopify today, so if you’re on another ecommerce platform you may need to look elsewhere.
Features ⭐️
  1. On site displays & widgets
  2. Requesting reviews
  3. Google Reviews snippet
  4. Review replies
  5. Dark mode
  6. Forms Handoff
Screenshots 📸
Image of Junip Product Feature 1
Image of Junip Product Feature 2
Image of Junip Product Feature 3
Image of Junip Product Feature 4

loox

4.8/5
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Shopify merchants rejoice! Loox is here to help you collect customer reviews and photos to create beautiful, trustworthy online stores. Over 100,000 online stores have already put their faith in Loox for social proof, and happy customers are the result. Drive incredible customer experiences today with Loox!
Pros 👍
  1. Loox's Shopify Reviews App lets merchants showcase their happy customer content in an engaging way.
  2. You can easily collect reviews from customers across email, web push notifications, and Facebook Messenger.
  3. Make design, messaging and styling choices that best fit your brand.
Cons 👎
  1. Some of the widgets may overlap other content on your site if it’s not set up properly with your theme.
  2. Not able to change the order of the which reviews show first across your site widgets.
  3. Not enough typography and design options for some of the review widgets.
Features ⭐️
  1. Review request automation
  2. Beautiful displays
  3. 24/7 support
  4. One/Two-sided incentives
  5. Google Reviews Partner
  6. Site-wide referral widgets
Screenshots 📸
Image of Loox Product Feature 1
Image of Loox Product Feature 2
Image of Loox Product Feature 3
Image of Loox Product Feature 4

fera

4.5/5
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Are you looking for a way to improve your online store? Fera is a reviews app that can help you accomplish just that! With customizable widgets, you can easily collect customer reviews, photos, and videos to show off your amazing products. Plus, with over 10,000 companies using it, you’re sure to find social proof that’ll increase your sales.
Pros 👍
  1. You can show all your product reviews and company reviews (along with ones from Facebook and Google) in a display.
  2. You can choose to view reviews in the following languages: German, Spanish, Swedish, French, Indonesian, Norwegian, Portuguese and Thai.
  3. Over 10,000+ stores already trust their product review platform to drive social proof.
Cons 👎
  1. Customer support can sometimes take from 2-3 days to close out one of your tickets, though, this doesn’t happen all of the time.
  2. More typographic and design control would be nice to have in-app.
  3. It doesn’t directly connect to Google.
Features ⭐️
  1. Import reviews
  2. Product & store review widgets
  3. SEO-optimized
  4. Buyer verification
  5. Display ratings
  6. Language customization
Screenshots 📸
Image of Fera Product Feature 1
Image of Fera Product Feature 2
Image of Fera Product Feature 3
Image of Fera Product Feature 4

okendo

2.5/5
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If you’re looking for a way to improve your customer marketing, Okendo is the perfect solution. They’re an Official Google Reviews partner, and they help brands capture and showcase high-impact social proof like product ratings & reviews, customer photos & videos, and Q&A message boards. With their help, you can take your customer marketing to the next level!
Pros 👍
  1. The Okendo Customer Success team is available to help you install and use Okendo. The team also hosts a lot of webinars where you can ask questions and learn more.
  2. Okendo is compatible with all the major headless languages and frameworks.
  3. Access to Okendo's API is available for merchants on the Advanced plan and higher.
Cons 👎
  1. You’re typically directed to a live chat feature when you have an issue with the platform, but, you’re issue will still likely be resolved.
  2. Initial integration setup can be a bit difficult for some online stores with minimal tech integration experience.
  3. Sometimes users have reported a few bugs within the platform.
Features ⭐️
  1. Review request emails
  2. Customer photos/video reviews
  3. Review displays
  4. Marketing tools
  5. Third-Party integrations
  6. Analytics & insights
Screenshots 📸
Image of Okendo Product Feature 1
Image of Okendo Product Feature 2
Image of Okendo Product Feature 3
Image of Okendo Product Feature 4

growave

4.5/5
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Growave is a Shopify app that provides a suite of marketing and customer engagement tools for e-commerce businesses. Some of the features offered by Growave include reviews and ratings, wishlists, rewards and loyalty programs, and social media integrations. These tools can help businesses attract and retain customers, increase sales, and improve their overall online presence. Growave is designed to be easy to use and integrate with Shopify stores, making it a popular choice among e-commerce businesses.
Pros 👍
  1. Increased sales: Growave's features, such as reviews and ratings, wishlists, and rewards and loyalty programs, can help attract and retain customers and encourage them to make purchases.
  2. Improved customer engagement: Growave's tools, such as social media integrations and email marketing, can help you connect with your customers and keep them engaged with your brand.
  3. Enhanced reputation: Growave's review and ratings feature allows customers to leave feedback about your products, which can help improve your reputation and credibility.
Cons 👎
  1. Cost: Growave is a paid app, so you will need to pay a subscription fee to access its features. While the cost may be worth it for some businesses, it may be a barrier for others, especially small or new businesses with limited budgets.
  2. Limited customization: While Growave offers a range of useful tools and features, some users may find that the app does not allow for much customization, which could be a disadvantage for businesses that want to tailor their marketing and customer engagement efforts to their specific needs.
  3. Dependence on Shopify: Growave is designed to be used with Shopify stores, so if you use a different e-commerce platform, it may not be a good fit for you.
Features ⭐️
  1. Loyalty and rewards
  2. Wishlist
  3. Review generation
  4. Instagram UGC
  5. Social login
  6. All-in-one marketing platform
Screenshots 📸
Image of Growave loyalty and rewards
Image of Growave referral program
Image of Growave reviews
Image of Growave wishlist app

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Let’s take a look at some of the most frequently asked questions about using 5+ Best Shopify Product Reviews Apps & Software.
Shopify comes with a built-in product review system, which allows you to show star ratings and product reviews on your store. Product reviews are a great way to get feedback from customers. Reviews can help boost conversion rates, particularly if they are used strategically. The Shopify built in review system is free and easy to use. There are paid review apps available in the Shopify App Store that provide an alternative look and feel from the built-in reviews system.
You can use a third-party app or the built-in Shopify product reviews system. The built-in Shopify product reviews system is easy to use, but it is not customizable. If you want to change the look and feel of your product reviews, then using a third-party app may be worth it. Third-party apps might cost more than using the built-in Shopify product review feature, but they also offer more features than their native counterpart. You'll want to consider what type of experience your customers will have with your store before deciding which option is best for you!
The App Store is a great place to start looking for review apps. It's easy to search for your specific needs by category, and most of the paid apps will be listed under "Reviews" in the "Apps" tab. Some of these apps are free or offer a free trial period so you can test drive before you buy. If you aren't sure what kind of product reviews will be best suited for your store, then try searching Google or Pinterest using keywords like "Shopify review app." You will find plenty of articles written by industry experts sharing their thoughts on which app might work best for different types of businesses and stores.
About us

CommerceStacks is an ecommerce software review site that aims to help online store owners make informed decisions about which ecommerce software is right for them. We research and review the best e-commerce software, connecting with these software builders to learn more about their products. We then connect this information with online store owners to help them find the right tool for their business. We get a small commission when you click or purchase one of these products, which helps support our work.